TO: AC Transit Board of Directors
FROM: Michael A. Hursh, General Manager/Chief Executive Officer
SUBJECT: Accessible Wayfinding Technology Opportunities
BRIEFING ITEM
AGENDA PLANNING REQUEST: ?
RECOMMENDED ACTION(S):
Title
Consider receiving a briefing related to accessible wayfinding hardware and software technology solutions. [Requested by Vice President Shaw - 9/13/23.]
Staff Contact:
Ahsan Baig, Chief Information Officer
Body
STRATEGIC IMPORTANCE:
Goal - Prioritize Diversity, Equity, Inclusion and Accessibility
Initiative - Internal and External Diversity, Equity, Inclusion and Accessibility Programs and Priorities
Convenient, safe, and accessible wayfinding through the District's transit service remains a challenge to the diverse ridership, so incorporating modern and accessible technology can equally assist ridership more effectively.
BUDGETARY/FISCAL IMPACT:
There is no fiscal impact associated with this report.
BACKGROUND/RATIONALE:
At the request of the Vice President Shaw, a focused initiative has been launched to explore and pilot innovative accessible wayfinding solutions within our service area. This effort seeks to assess the feasibility and impact of various accessible technology solutions on enhancing the transit experience for our diverse ridership. Accessible wayfinding technologies play a crucial role in enhancing the autonomy and mobility of individuals with disabilities, particularly those with visual impairments or mobility challenges. By leveraging advancements such as GPS navigation, audio guidance, tactile paving, and digital signage, these technologies provide the necessary tools for safer, more confident navigation through various environments, from urban streets to public buildings and transport systems. They bridge significant gaps in traditional navigation aids, offering real-time information, guidance, and feedback that cater to the unique needs of users. The importance of accessible wayfinding technologies ...
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