TO: AC Transit Board of Directors
FROM: Michael A. Hursh, General Manager
SUBJECT: Wheel Chair Ramp/Lift Maintenance
BRIEFING ITEM
RECOMMENDED ACTION(S):
Title
Consider receiving a report on wheel chair ramp/lift maintenance, operator pre-checks and how lift issues are managed including an analysis of the September 2019 road calls. [Requested by Director Shaw - 10/9/19]
Body
STRATEGIC IMPORTANCE:
Goal - Safe and Secure Operations
Initiative - Service Quality
This briefing item provides road call performance and Operator pre-check data that will be used to enhance the District's ability to deliver safe, reliable, and sustainable service.
BUDGETARY/FISCAL IMPACT:
There is no specific fiscal impact for this briefing item.
BACKGROUND/RATIONALE:
As requested by the Board, staff is presenting this briefing item on the wheelchair deployment analysis used to monitor pre-checks and improve road call failures. The District experienced seven (7) wheelchair ramp/lift related road calls between report date August 31, 2019 to September 30, 2019. Analysis found that four (4) of the road calls resulted in items lodged in the ramp drawer preventing operation, two (2) road calls had defective kneeler switches, and one (1) road call required a mechanical adjustment to the proxy sensor.
The following table details the road call incidents that includes time stamps on the division departure, road call, and wheelchair ramp/lift deployments to indicate if a pre-trip deployment was made. Based on the data, one (1) failure may have been preventable through Operator pre-check depending on when the item was dropped and lodged in the ramp.
Ramp/Lift Incident Details
Date
Bus No.
Bus Pullout
Road Call
Ramp/Lift Deployed
Route ID
Reported Problem
Corrective Action
8/31
1330
05:52
13:27
05:50
51A
Ramp does not close
Cleaned debris and replaced sensor
08:14
8/31
1069
07:20
12:57
13:38
72R
Ramp stuck
Debris on the ramp preventing the ramp from fully closing
13...
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