TO: AC Transit Board of Directors
FROM: Michael A. Hursh, General Manager
SUBJECT: Operations Quarterly Performance Report
BRIEFING ITEM
RECOMMENDED ACTION(S):
Title
Consider receiving the Quarterly Operations Performance Report for AC Transit Fixed Route Services during the Second Quarter of Fiscal Year 2021.
Body
STRATEGIC IMPORTANCE:
Goal - Safe and Secure Operations
Initiative - Service Quality
The Quarterly Operations Performance Report provides Key Performance Indicators (KPIs) and other District activities that support and are aligned with the following Strategic Plan Goals and Initiatives: Safe & Secure Operations, Convenient & Reliable Service, High Performing Workforce, Service Quality, Employee Recruitment, Training & Retention.
BUDGETARY/FISCAL IMPACT:
There are no budgetary or fiscal impacts related to this report.
BACKGROUND/RATIONALE:
AC Transit's Emergency Operations Control Center (EOCC) remains active in response to mandates from federal, state and local governments regarding increased efforts to contain spread and exposure of the COVID-19 virus. During the Second Quarter (Q2) reporting period, the District continued to operate in an emergency response mode while sustaing operating 75% of pre-pandemic scheduled bus service. The District quickly responded and completed implementation of the reNew Plan, a health and safety action plan, adding more safeguards to improve best practices for protecting employees and riders during the pandemic. The protective mitigation improvements include requiring use of a face cover while riding the service, daily cleaning and sanitizing of the bus fleet, adding bus operator protective shields, enhancing bus filtration and air flow, providing customers face coverings and hand sanitizing dispensers.
Another operations impact from the pandemic has been physical distancing requirements implemented by the County and State. As a result, seating capacity on our buses has been drastically reduced. In ...
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