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Report ID: 21-129   
Type: Regular - Planning
Meeting Body: Board of Directors - Regular Meeting
Meeting Date: 2/24/2021 Final action: 2/24/2021
Recommended Action: Consider receiving a report and provide feedback on service planning, public engagement activities and revised timeline associated with the Service Recovery Plan.
Attachments: 1. STAFF REPORT, 2. Att.1 - Key Milestones, 3. Master Minute Order
TO: AC Transit Board of Directors
FROM: Michael A. Hursh, General Manager
SUBJECT: Service Recovery Plan Update

BRIEFING ITEM

RECOMMENDED ACTION(S):

Title
Consider receiving a report and provide feedback on service planning, public engagement activities and revised timeline associated with the Service Recovery Plan.
Body

STRATEGIC IMPORTANCE:

Goal - Financial Stability and Resiliency
Initiative - Service Quality

Since the onset of the pandemic and ensuing shelter-in-place order in March 2020, a multi-disciplinary team has been working on a plan for service recovery. Providing high-quality, reliable bus service with available resources is the District's core responsibility and this staff report outlines the proposed updated process for recovering service levels District-wide.

BUDGETARY/FISCAL IMPACT:

This item has no direct impact on the budget though some of the planning and public engagement activities will require spending funds already budgeted. Any plan alternatives will also include forecasts of the number of operators, buses, and funding required to provide the service. Ultimately any plans for service recovery will depend on the amount of revenue the District will receive from existing sources and new sources such as the Coronavirus Response and Relief Supplemental Appropriations Act, 2021 (CRRSA Act).

BACKGROUND/RATIONALE:

Existing Conditions
Following the beginning of the Shelter-in-Place order in March 2020, and subsequent reduction in service levels to manage operator workforce availability and ridership demand, District staff have been charting a path toward eventual service recovery. Many conditions and inputs used to make planning decisions in the past have proven difficult to pin down due to the nature of the pandemic. A combination of forecasts of workforce availability, available budget, fleet, economic growth, and travel/ridership patterns typically form the foundation of any service planning effort. For the past 11 months, ...

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