TO: AC Transit Board of Directors
FROM: Salvador Llamas, General Manager/Chief Executive Officer
SUBJECT: New and Abolished Classifications
ACTION ITEM
AGENDA PLANNING REQUEST: ?
RECOMMENDED ACTION(S):
Title
Consider the adoption of Resolution No. 26-024 approving the new classification of Transit Ambassador and the abolishment of the Bus Rapid Transit (BRT) Platform Agent classification.
Staff Contact:
Emily Sutkus Cruz, Director of Human Resources
Body
STRATEGIC IMPORTANCE:
Goal - High-Performing Workforce
Initiative - Employee Recruitment, Training and Retention
Classification specifications serve as a foundation for recruitment and retention strategies, workforce development, and compensation determination.
BUDGETARY/FISCAL IMPACT:
There is no fiscal impact associated with the adoption of the new Transit Ambassador classification or abolishment of the BRT Platform Agent classification. The proposed classification action will not result in an increase to the District’s authorized headcount or labor budget.
BACKGROUND/RATIONALE:
Staff recommends approval of the new Transit Ambassador classification specification and the abolishment of the BRT Platform Agent classification. These actions are proposed to address current and evolving operational and customer service needs and to better align District resources with evolving service priorities.
The BRT Platform Agent classification was originally presented to and approved by the Board of Directors on October 23, 2019, through Resolution No. 19-034. The adoption of the classification coincided with the implementation of the District’s Tempo Bus Rapid Transit (BRT) service. The BRT Platform Agent role was established specifically to support Tempo operations by providing customer education and outreach, wayfinding assistance, and information regarding the fare payment system to riders along the Tempo service corridor.
As the District’s operational and customer service needs have evolved, s...
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