TO: AC Transit Board of Directors
FROM: Salvador Llamas, General Manager/Chief Executive Officer
SUBJECT: Update on the District's EasyPass program
BRIEFING ITEM
AGENDA PLANNING REQUEST: ?
RECOMMENDED ACTION(S):
Title
Consider receiving an update on the District's EasyPass program.
Staff Contact:
Claudia Burgos, Executive Director of External Affairs & Customer Experience
Body
STRATEGIC IMPORTANCE:
Goal - Strong Public and Policymaker Support
Initiative - Financial Efficiency and Revenue Maximization
The EasyPass program offers an opportunity to provide a commuter benefit program to service-area organizations and their constituents in an effort to increase ridership and afford the District forecasted annual fare revenue.
BUDGETARY/FISCAL IMPACT:
There is no fiscal impact associated with this briefing item report.
BACKGROUND/RATIONALE:
The AC Transit EasyPass program has long played a vital role in increasing District ridership and encouraging a modal shift to public transit. The roots of the EasyPass program can be traced back to AC Transit's first universal pass program which began in 1999. Today, the EasyPass program offers employers, residential communities and Colleges/Universities the ability to buy annual passes for a defined pool of participants at a reduced rate, as governed by Board Policy 334. This report will cover the status of the program in fiscal year 2026 (FY26) and the developments that have taken place over this time.
Current Program Status
Currently, the program is comprised of 45 active clients with an eligible participation pool (eligible EasyPass card holders, also referred to as participants) of 90,732. The program ended FY26 with an estimated annual total contract value of $9.1 million. Participants took over 4.9 million trips with their passes this year. While the key performance metrics (KPMs) remained relatively flat compared to FY25, EasyPass participant trips saw an increase of 5% and accounted for 12% of ...
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