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Report ID: 25-527   
Type: Regular - External Affairs
Meeting Body: Board of Directors - Regular Meeting
Meeting Date: 11/19/2025 Final action:
Recommended Action: Consider receiving an update on implementation of the regional Next Generation Clipper (NGC) program. Staff Contact: Ahsan Baig, Chief Information Officer Claudia Burgos, Executive Director of External Affairs and Customer Experience
Attachments: 1. STAFF REPORT
Date Action ByActionResultAction DetailsMeeting DetailsAudio/Video
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TO: AC Transit Board of Directors
FROM: Salvador Llamas, General Manager/Chief Executive Officer
SUBJECT: Update on Next Generation Clipper Implementation

BRIEFING ITEM
AGENDA PLANNING REQUEST: ?

RECOMMENDED ACTION(S):
Title
Consider receiving an update on implementation of the regional Next Generation Clipper (NGC) program.

Staff Contact:
Ahsan Baig, Chief Information Officer
Claudia Burgos, Executive Director of External Affairs and Customer Experience
Body
STRATEGIC IMPORTANCE:

Goal - Convenient and Reliable Service
Initiative - Infrastructure Modernization

???The Next Generation Clipper (NGC) program for the Bay Area region will modernize the Clipper payment system for transit riders by providing options for managing their Clipper accounts online, enable phone-based contactless payment, allow users to add immediate value to a Clipper account, as well as transition from a monthly fare payment structure to a rolling account fare payment structure. ??

BUDGETARY/FISCAL IMPACT:

???Metropolitan Transportation Commission (MTC) staff presented the Clipper Operating Budget at the Clipper Executive Board (CEB) Meeting on April 28, 2025, which included $7.3 Million in Float Account Interest accrued from MTC's investment of Float Account funds to fund transit operator's portion of the FY 25-26 C1 Operating costs. This is helping to reduce the District's FY 25-26 Clipper operating cost to $1.2 Million from $1.8 Million, as included in the District's Operating budget.

There are no budgetary or fiscal impacts associated with receiving this report.??

BACKGROUND/RATIONALE:

Staff provides updates to the Board of Directors on the District's activities and accomplishments on the Next Generation Clipper program (NGC) formerly known as Clipper 2, two times per year. While the technology issues that resulted in earlier NGC program delays over the past twenty-four (24) months have been largely, but not completely resolved, the CEB, at their October 20 ...

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