TO: AC Transit Board of Directors
FROM: Salvador Llamas, General Manager/Chief Executive Officer
SUBJECT: Supplementary Service
BRIEFING ITEM
AGENDA PLANNING REQUEST: ?
RECOMMENDED ACTION(S):
Title
Consider receiving an overview report on Supplementary Service. [Requested by President Shaw - 7/23/2025]
Staff Contact:
Ramakrishna Pochiraju, Executive Director of Planning & Engineering
Body
STRATEGIC IMPORTANCE:
Goal - Convenient and Reliable Service
Initiative - Service Quality
Supplementary Service is additional service provided by the District to ensure the District's regular bus service is not overloaded by student travelers during school bell start/end times, improving on-time performance and reducing pass-ups.
BUDGETARY/FISCAL IMPACT:
There a no budgetary or fiscal impacts associated with the briefing item report. As requested by the Board of Directors, costs to provide Supplementary Service are included in the Staff Report and the attached overview report.
BACKGROUND/RATIONALE:
Supplementary Service is provided in two operational formats: 1) additional trips on local lines to relieve overcrowding, and 2) 600-series coordinated service lines, open to all riders, scheduled to align with school bell times, operate using segments drawn from one or more fixed-route lines. The operation of Supplementary Service is guided by the standards set forth in Board Policy 546.
Staff prepared a report (Attachment 1) detailing the District's Supplementary Service Program. Below is a high-level summary of the full report:
Supplementary Service Provided
The District provides a total of 160 Supplementary Service trips each weekday, operating across forty-six (46) 600-series coordinated lines and six (6) local lines. Notably, the majority of trips (99 trips or 61.9% of trips) are scheduled in the afternoon. This imbalance between morning and afternoon service likely reflects the higher volume of students being dropped off by parents in the morning, resu...
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