TO: AC Transit Board of Directors
FROM: Michael A. Hursh, General Manager/Chief Executive Officer
SUBJECT: Contract Extension for East Bay Paratransit Broker/Service Provider
ACTION ITEM
AGENDA PLANNING REQUEST: ?
RECOMMENDED ACTION(S):
Title
Consider authorizing the General Manager to enter into a one-year contract extension with Transdev for the East Bay Paratransit Consortium (EBPC) Broker/Service Provider services.
Staff Contact:
Ramakrishna Pochiraju, Executive Director of Planning & Engineering
Body
STRATEGIC IMPORTANCE:
Goal - Convenient and Reliable Service
Initiative - Service Quality
The provision of ADA paratransit service via the EBPC is mandated by the Federal government. The continuity of EBP service to individuals who cannot, due to a physical or cognitive disability, utilize the fixed-route bus and/or BART is tantamount and consistent with the District's goal to provide convenient and reliable service.
BUDGETARY/FISCAL IMPACT:
The contract extension with Transdev will total $47,637,274 for the period July 1, 2023 through June 30, 2024. The costs will be funded under the agreed upon operational split of sixty-nine (69%) percent toward AC Transit or $32,869,719 and thirty-one (31%) toward BART or $14,767,555.
The contracted amount is lower than the proposed FY 2023-24 EBPC District budget because the cost of fuel is handled separately.
BACKGROUND/RATIONALE:
In 2018, at the request of both the AC Transit and BART (the Consortium) general managers , staff was instructed to conduct a Service Model Analysis of the East Bay Paratransit (EBP) system. Since EBP's inception, the service model has been a Broker/Service Provider model. This model has a Broker that performs eligibility determinations, reservations, scheduling, dispatching and customer service. The Broker in turn contracts with Service Providers (SPs) for the operations and maintenance of the EBP fleet. The Broker oversees and monitors the performance of the SPs.
The ...
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