TO: AC Transit Board of Directors
FROM: Kathleen Kelly, Interim General Manager/Chief Executive Officer
SUBJECT: All-door Boarding on Lines with on-board fare collection systems
BRIEFING ITEM
AGENDA PLANNING REQUEST: ?
RECOMMENDED ACTION(S):
Title
Consider receiving a report on the performance of All-door Boarding on Lines 6 and 51B with on-board fare collection systems, and provide feedback on strategies for expansion.
Staff Contact:
Ramakrishna Pochiraju, Executive Director of Planning & Engineering
Body
STRATEGIC IMPORTANCE:
Goal - Convenient and Reliable Service
Initiative - Service Quality
All-door boarding reduces interactions with the operator, and can help achieve faster boarding, and more reliable service.
BUDGETARY/FISCAL IMPACT:
There is no budgetary impact associated with this report. It is an update on the performance of All-door Boarding on two local lines and doesn't recommend any policy changes that would result in costs. In the event the Board elects to expand All-door Boarding to other routes, there may be some loss of fare revenue, but it could be minor as shown in staff's analysis.
BACKGROUND/RATIONALE:
AC Transit launched All-door Boarding on lines 6 and 51B on March 1, 2021. Numerous agencies have piloted or implemented All-door Boarding on some or all their fleet including San Francisco Municipal Transportation Agency (SFMTA). All-door Boarding on certain AC Transit service allows customers with Clipper Cards to board through the rear door and tag their card to a Clipper Card reader to pay their fare. The initial launch required the installation of readers on the rear doors of all 25 vehicles operating on lines 6 and 51B.
All-door Boarding can be beneficial to AC Transit in several ways. Since the onset of the pandemic, there have been multiple requests to incorporate rear-door boarding into the District's fare payment policies and procedures. The introduction of All-door Boarding allowed the District to reduce t...
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