ALAMEDA-CONTRA COSTA TRANSIT DISTRICT - Report ID: 23-155

• Report ID: 23-155
• Type: Regular - Operations
• Meeting Body: Board of Directors - Regular Meeting
• Meeting Date: 4/12/2023
• Final action: 4/12/2023
• Recommended Action: Consider receiving an update on Bus Operator recruitment, hiring and training process. [Requested by Director Walsh - 12/14/2022] Staff Contact: Sebron Flenaugh III, Executive Director of Human Resources

Date	Action By	Action	Result
4/12/2023	Board of Directors - Regular Meeting	Received	Pass

TO: AC Transit Board of Directors
FROM: Michael A. Hursh, General Manager/Chief Executive Officer
SUBJECT: Update on Bus Operator Recruitment

BRIEFING ITEM
AGENDA PLANNING REQUEST: ?

RECOMMENDED ACTION(S):

Title
Consider receiving an update on Bus Operator recruitment, hiring and training process. [Requested by Director Walsh - 12/14/2022]

Staff Contact:
Sebron Flenaugh III, Executive Director of Human Resources
Body
STRATEGIC IMPORTANCE:

Goal - High-Performing Workforce
Initiative - Employee Recruitment, Training and Retention

Recruitment, training and retention are of vital importance to the District, especially in the transportation and operations channels, in order to ensure the District is meeting its goal of convenient and reliable service.

BUDGETARY/FISCAL IMPACT:

There is no fiscal impact for receiving this report.

BACKGROUND/RATIONALE:

At the December 14, 2022, Board of Directors meeting, staff was asked to provide an update on Bus Operator recruitment, hiring and training process. The purpose of the report is to provide an update to the improvements made to the Bus Operator recruitment process.

Improving recruitment functions is integral to achieving the District's strategic mission of delivering safe, reliable transit service that responds to the needs of our customers and communities.

Efforts to Attract Bus Operator Candidates to Apply

Many of the current efforts to attract bus operator candidates were outlined in Staff Report 21-506 which was presented in March 2022. Many of these efforts have continued into the first quarter of 2023 and include:

* Refresh new postings for the bus operator position every 90 days on AC Transit's external careers page.
* Post the bus operator position on external job boards and publications such as Pride and Paycheck, Indeed, ZipRecruiter, BAJobs, Diversityjobs, Glassdoor. This happens every 30-45 days.
* Attend job fairs and other community events such as San Leandro Chamber of Commerce, ...