TO: AC Transit Board of Directors
FROM: Michael A. Hursh, General Manager/Chief Executive Officer
SUBJECT: Funding Agreement for East Bay Paratransit Software
ACTION ITEM
AGENDA PLANNING REQUEST: ?
RECOMMENDED ACTION(S):
Title
Consider authorizing the General Manager to execute a funding agreement with the Bay Area Rapid Transit District (BART), for East Bay Paratransit Software.
Staff Contact:
Ramakrishna Pochiraju, Executive Director of Planning & Engineering
Chris Andrichak, Chief Financial Officer
Body
STRATEGIC IMPORTANCE:
Goal - Convenient and Reliable Service
Initiative - Service Quality
The new software platform will provide innovative features for East Bay Paratransit (EBP), such as dynamic vehicle optimization/routing to improve efficiency and reduce costs; expanded customer support and self-service functions such as trip booking and cancellation; improved efficiencies in the call center features and functions, and the ability to integrate micro-transit options as well as EBP's contactless fare payment application. These features will greatly improve the trip planning experience both for riders and EBP.
BUDGETARY/FISCAL IMPACT:
As outlined in the software contract award, the base contract awarded to Spare Labs, Inc. (Spare) totaled $4,074,000, including $1,520,000 for implementation during the first two years and $2,554,000 for operations and maintenance (O&M) over the remaining five years of the contract. The contract also includes an option to use Spare's text-messaging (SMS) and interactive voice response (IVR) systems for an additional $492,000 which would bring the contract amount to $4,566,000.
AC Transit is responsible for 69 percent of the total contract cost, which equates to $3,150,540.
The District's proportional share of the implementation costs and first four years of Operations and Maintenance costs are included in the Board-approved Capital Investment Plan (CIP).
BACKGROUND/RATIONALE:
The AC Transit and BART Boa...
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