TO: AC Transit Board of Directors
FROM: Michael A. Hursh, General Manager/Chief Executive Officer
SUBJECT: Operations Quarterly Performance Report
BRIEFING ITEM
AGENDA PLANNING REQUEST: ?
RECOMMENDED ACTION(S):
Title
Consider receiving the Quarterly Operations Performance Report for AC Transit Fixed Route Services during the first quarter of Fiscal Year 2024-25.
Staff Contact:
Salvador Llamas, Chief Operating Officer
Body
STRATEGIC IMPORTANCE:
Goal - Safe and Secure Operations
Initiative - Service Quality
The Quarterly Operations Performance Report provides Key Performance Indicators (KPI's) and other District activities which support and are aligned with the following Strategic Plan Goals and Initiatives: Safe & Secure Operations, Convenient & Reliable Service, High Performing Workforce, Service Quality, Employee Recruitment, Training & Retention.
BUDGETARY/FISCAL IMPACT:
There are no budgetary or fiscal impacts related to this report.
BACKGROUND/RATIONALE:
Data Reporting
The Quarterly Operations Performance Report provides information on programs designed to improve the District's fixed route service performance, reliability, cleanliness, and safety. The FY2025 Q1 Attachment 1 Charts and Tables provide graphical representations of the operational performance and benchmarking goal. The data presented in this report was extracted on October 17, 2024, and may differ from the "live" District KPIs.
Employee Recognition
To continually recognize outstanding employees who are an essential part of achieving Division goals and objectives, the following employees were recognized as Employees of the Month during this quarter:
Transportation
Jul-24
Aug-24
Sep-24
Road Supervision/OCC
Riando W.
Rubin L.
Victor R.
Division 2: Emeryville
Terry A.
Sheila B.
Madjid O.
Division 3: Richmond
Wakeelah D.
Gurdeep S.
Micheal B.
Division 4: East Oakland
Cheryl B.
Lateef C.
Marcus V.
Division 6: Hayward
Tiffany B.
Tameka H.
Stridelyon O.
Maintenance
Jul-24
A...
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