TO: AC Transit Board of Directors
FROM: Michael A. Hursh, General Manager
SUBJECT: Operations Quarterly Performance Report
BRIEFING ITEM
RECOMMENDED ACTION(S):
Title
Consider receiving the Quarterly Operations Performance Report for AC Transit Fixed Route Services during the Second Quarter (Q2) of the Fiscal Year 2022.
Body
STRATEGIC IMPORTANCE:
Goal - Safe and Secure Operations
Initiative - Service Quality
The Quarterly Operations Performance Report provides Key Performance Indicators (KPIs) and other District activities that support and are aligned with the following Strategic Plan Goals and Initiatives: Safe & Secure Operations, Convenient & Reliable Service, High Performing Workforce, Service Quality, Employee Recruitment, Training & Retention.
BUDGETARY/FISCAL IMPACT:
There are no budgetary or fiscal impacts related to this report.
BACKGROUND/RATIONALE:
The Emergency Operations Control Center (EOCC) remained active throughout the second quarter. The District operated without passenger capacity limits due to the State fully reopening the economy in June. Face masks were still required by the Transportation Security Administration (TSA). Forging ahead, staff will continue to review service recovery over the next eight to twelve months and hire additional bus operators.
Continuing a commitment to safety, especially in the wake of the Omicron variant, Operations hosted three on-site vaccination clinics. Partnering with the Amalgamated Transit Union Local 192 (ATU), vaccination clinics were held at the Emeryville, Hayward, and East Oakland operating divisions in November. The Food and Drug Administration (FDA) approved the Pfizer vaccine, and the Pfizer booster was made available to employees and their families. Over a thousand employees have voluntarily reported their vaccination status.
In December of the second quarter, the District experience a surge of employees reporting positive COVID-19 cases due to the Omicron variant. This var...
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