TO: AC Transit Board of Directors
FROM: Salvador Llamas, General Manager/Chief Executive Officer
SUBJECT: SB 434 Final Report
BRIEFING ITEM
AGENDA PLANNING REQUEST: ?
RECOMMENDED ACTION(S):
Title
Consider receiving a report on findings of the Rider Safety Survey and accompanying focus groups as required by Senate Bill 434 (Min), including current and future efforts.
Staff Contact:
Claudia Burgos, Interim Executive Director of External Affairs, Marketing & Communications
Body
STRATEGIC IMPORTANCE:
Goal - Safe and Secure Operations
Initiative - Service Quality
By gathering feedback from its riders, the District demonstrates its commitment to ensuring safe and secure operations while enhancing service quality. This project supports the District's goal of providing safe and secure operations and enhancing public and policymaker support.
BUDGETARY/FISCAL IMPACT:
On June 12, 2024, the Board adopted Resolution 24-021 authorizing the General Manager or designee to execute a funding agreement with the California Department of Transportation (Caltrans) for $250,000. This funding, provided by Caltrans in the form of a grant to the District, supported compliance with Senate Bill (SB) 434 through the development, administration, and analysis of a rider safety survey and related focus groups.
BACKGROUND/RATIONALE:
Senate Bill 434 (Min), Public Transit for All: Improving Safety & Increasing Ridership, passed in 2023, required the ten California transit operators with the highest ridership to conduct and publish survey data on "street harassment" experienced by transit riders.
The rider safety survey was administered between November 7 and December 1, 2024, using both online and intercept methods. Questions were based on the Mineta Transportation Institute's template and offered in English, Spanish, and Chinese. A total of 1,533 riders responded, 686 through intercept surveys and 848 online. Outreach emphasized equity priority communities and high-rid...
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