TO: AC Transit Board of Directors
FROM: Michael A. Hursh, General Manager/Chief Executive Officer
SUBJECT: Bus Stop Furniture Guidelines
ACTION ITEM
AGENDA PLANNING REQUEST: ?
RECOMMENDED ACTION(S):
Title
Consider adopting AC Transit's Bus Stop Furniture Guidelines.
Staff Contact:
Ramakrishna Pochiraju, Executive Director of Planning & Engineering
Body
STRATEGIC IMPORTANCE:
Goal - Convenient and Reliable Service
Initiative - Service Quality
All transit rides begin and end at the bus stop. Whether you are walking by a bus stop or waiting at one, bus stop furniture-such as shelters and benches-plays a critical role in the quality of the customer experience. Bus stop furniture provides clear visual markers for customers looking to catch the bus, shelter from the elements, and information on when the next bus is arriving. Shelters and benches also provide a place for people to rest, surfaces to sit or lean on when waiting for the bus. Bus stops are where the public space intersects with transit service. Well maintained and accessible bus stops depend on a mutually beneficial relationship between AC Transit and the local jurisdictions. Finally, bus stop furniture sends a message to the public about AC Transit. A clean, safe, and informative bus stop suggests that riding the bus is a practical, appealing, and easy alternative to driving and parking and acknowledges that bus riders deserve a dignified transit experience. Bus stop furniture only enhances the rider experience at bus stops when there is a well-managed, effective, and responsive program for shelters, benches and other bus stop elements that includes thorough maintenance and repairs. The Guidelines provides standards, methodology and guidance for ensuring that bus stop furniture can fully serve its purpose and be an amenity to the rider.
BUDGETARY/FISCAL IMPACT:
There are no budgetary impacts associated with this report.
BACKGROUND/RATIONALE:
For over twenty years, AC Transit has be...
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