TO: AC Transit Board of Directors
FROM: Michael A. Hursh, General Manager/Chief Executive Officer
SUBJECT: Operations Quarterly Performance Report
BRIEFING ITEM
AGENDA PLANNING REQUEST: ?
RECOMMENDED ACTION(S):
Title
Consider receiving the Quarterly Operations Performance Report for AC Transit Fixed Route Services during the First Quarter of Fiscal Year 23-24.
Staff Contact:
Salvador Llamas, Chief Operating Officer
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STRATEGIC IMPORTANCE:
Goal - Safe and Secure Operations
Initiative - Service Quality
The Quarterly Operations Performance Report provides Key Performance Indicators (KPIs) and other District activities which support and are aligned with the following Strategic Plan Goals and Initiatives: Safe & Secure Operations, Convenient & Reliable Service, High Performing Workforce, Service Quality, Employee Recruitment, Training & Retention.
BUDGETARY/FISCAL IMPACT:
There are no budgetary or fiscal impacts related to this report.
BACKGROUND/RATIONALE:
Data Reporting
The data presented in this report was extracted on October 17, 2023, and may differ from the "live" District KPIs. The Quarterly Operations Performance Report provides information on programs within the District designed to improve the performance, reliability, cleanliness, and safety of the District's bus service. The FY2024 Q1 Attachment provides graphical representations of the performance of the programs that include the benchmarking goal.
Employee Recognition
To continually recognize outstanding employees who are an essential part of achieving Division goals and objectives, the following employees were recognized as Employees of the Month during this quarter:
Transportation
Jul-23
Aug-23
Sep-23
Road Supervision/OCC
Carmen Sanchez
Quanta Barnes
James Harrison
Division 2: Emeryville
Gurjeet Singh
Jacqueline Bailey
April Horton
Division 3: Richmond
Ivonne Maldonado
Tamiko Williams
Kevin Reed
Division 4: East Oakland
Leslie White
Francisco Lizardo
Braffer Brown
Division 6...
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