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Report ID: 20-385   
Type: Regular - External Affairs
Meeting Body: Board of Directors - Regular Meeting
Meeting Date: 10/14/2020 Final action: 10/14/2020
Recommended Action: Consider receiving a status update on the Next Generation Clipper (C2) Program.
Attachments: 1. STAFF REPORT, 2. Master Minute Order
TO: AC Transit Board of Directors
FROM: Michael A. Hursh, General Manager
SUBJECT: Next Generation Clipper (C2) Program

BRIEFING ITEM

RECOMMENDED ACTION(S):

Title
Consider receiving a status update on the Next Generation Clipper (C2) Program.
Body

STRATEGIC IMPORTANCE:

Goal - Convenient and Reliable Service
Initiative - Infrastructure Modernization

The Next Generation Clipper Program will enable AC Transit riders to conveniently pay fares utilizing a mobile app. Additionally, the existing fare collection infrastructure supporting the Clipper Program, both on the platform and inside the bus, will be modernized and upgraded to a scalable, secure and faster platform.

BUDGETARY/FISCAL IMPACT:

This report is for informational purposes only; therefore, there is no budgetary or fiscal impact.

BACKGROUND/RATIONALE:

This Staff Report provides an update on key developments associated with the implementation of the Next Generation Clipper System Integrator project. The Metropolitan Transportation Commission (MTC) in conjunction with the regional Transit Operators, including AC Transit, have been engaged with Cubic Transportation Systems, Inc. in moving the overall project forward.

The Next Generation Clipper Program executive summary highlights three aspects:
* Mobile app: Based on the Clipper C1 platform, the mobile app has been delayed. Based on earlier projections, the mobile app with a Virtual Card was scheduled to be available by the end of 2020. The app is set to begin testing by transit operators at the end of 2020. A pilot program for the mobile app is to follow completion of operator testing and is anticipated to go through early 2021. Public release of the mobile app will follow completion of the pilot program. The mobile app will incorporate mobile wallets like Apple Pay and Goggle Pay.
* New Device Integration: AC Transit is on schedule to meet the target dates out lined in the executive summary.
o Simulator software - Cubic will prov...

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