TO: AC Transit Board of Directors
FROM: Michael A. Hursh, General Manager
SUBJECT: Bus Operator Recruiting Efforts and Process
BRIEFING ITEM
RECOMMENDED ACTION(S):
Title
Consider receiving an update on operator hiring efforts, including the number of applications, interviews, and hires to understand when and why applicants do not complete the hiring process. [Requested by Directors Walsh - 1/26/2022]
Body
STRATEGIC IMPORTANCE:
Goal - High-Performing Workforce
Initiative - Employee Recruitment, Training and Retention
Recruitment, training and retention is of vital importance to the District, especially in the transportation and operations channels, in order to ensure the District is meeting its goal of convenient and reliable service.
BUDGETARY/FISCAL IMPACT:
There is no fiscal impact for receiving this report.
BACKGROUND/RATIONALE:
At the January 26, 2022 Board of Directors meeting, staff was asked to provide an update on Bus Operator hiring efforts and an explanation of the hiring process for operators including any impediments during the hiring and training process that may affect the onboarding of Bus Operators for active service. Recruitment of qualified candidates in any position has always been a priority for Human Resources regardless, but Bus Operator positions have always required creative and innovative methods to attract candidates. Human Resources has provided over 100% of needed candidates for new Bus Operator training classes from March 2021 to present.
Efforts to Attract Bus Operator Candidates to Apply
Many of the current efforts to attract bus operator candidates were outlined in Staff Report 21-506 that was presented in December 2021. Many of these efforts have continued into the first quarter of 2022 and include:
* Refresh new postings for the bus operator position every 90 days on AC Transit's external careers page.
* Post the bus operator position on external job boards and publications such as Pride and Paycheck, Inde...
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