TO: AC Transit Board of Directors
FROM: Michael A. Hursh, General Manager
SUBJECT: Operations Quarterly Performance Report
BRIEFING ITEM
AGENDA PLANNING REQUEST: ?
RECOMMENDED ACTION(S):
Title
Consider receiving the Quarterly Operations Performance Report for AC Transit Fixed Route Services during the Fourth Quarter of Fiscal Year 2022.
Body
STRATEGIC IMPORTANCE:
Goal - Safe and Secure Operations
Initiative - Service Quality
The Quarterly Operations Performance Report provides Key Performance Indicators (KPIs) and other District activities which support and are aligned with the following Strategic Plan Goals and Initiatives: Safe & Secure Operations, Convenient & Reliable Service, High Performing Workforce, Service Quality, Employee Recruitment, Training & Retention.
BUDGETARY/FISCAL IMPACT:
There are no budgetary or fiscal impacts related to this report.
BACKGROUND/RATIONALE:
Data Reporting
The data presented in this report was extracted on July 15, 2022 and may differ from the "live" District KPIs. The Quarterly Operations Performance Report provides information on programs within the District designed to improve the performance, reliability, cleanliness, and safety of the District's bus service. The FY2022 Q4 Attachment provides graphical representations of the performance of the programs that include the benchmarking goal.
Employee Recognition
To continually recognize outstanding employees who are an essential part of achieving Division goals and objectives, the following employees were recognized as Employees of the Month during this quarter:
Transportation
Apr-22
May-22
Jun-22
Road Supervision/OCC
Quanta Barnes
Devon Alexis
Erica Seals
Division 2: Emeryville
Falechia Washington
Delondo Cooper
William Collins
Division 3: Richmond
Cybrieal Williams
Anisha Keel
Sandra Santos
Division 4: East Oakland
Ho Lee
Jaida Harris
Willie Robinson
Division 6: Hayward
Mary Walker
Rafael Castro
Robin Lacey
Maintenance
Apr-22
May-22
Jun-22
Central Mai...
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