TO: AC Transit Board of Directors
FROM: Michael A. Hursh, General Manager/Chief Executive Officer
SUBJECT: Update on Clipper 2 Next Generation Program
BRIEFING ITEM
AGENDA PLANNING REQUEST: ?
RECOMMENDED ACTION(S):
Title
Consider receiving an update on the Next Generation Clipper (C2) Program Implementation.
Staff Contact:
Ahsan Baig, Chief Information Officer
Body
STRATEGIC IMPORTANCE:
Goal - Convenient and Reliable Service
Initiative - Infrastructure Modernization
??The Next Generation Clipper program will modernize the Clipper payment system to allow riders to manage their Clipper accounts online, enhance mobile and contactless payment options, protect user's personal and financial information as well as make transit more accessible by expanding the capabilities and features of the regional transit fare payment system.?
BUDGETARY/FISCAL IMPACT:
There is no fiscal impact in receiving this report.
BACKGROUND/RATIONALE:
??Since the regional Clipper(r) 2 (C2) project's inception in FY 2018-19, the District has supported the project at all levels of the organization including funding the project according to the 2022 Amended and Restated Clipper Memorandum of Understanding (Clipper MOU - eff. October 2022). This support extends from representation by the General Manager at the Clipper 2 Executive Board monthly meetings to the Maintenance Department oversight of the installation of the C2 devices on the District's bus fleet.
?As the C2 project moves towards the customer transition milestone, the following table outlines the project task areas for each AC Transit Departments and their roles and responsibilities for the C2 program that are likely to be included in those final tasks.
ACT Department
Project Task Areas
Finance
Clipper program annual budget, ACT fare business rules, C2 revenue management, C2 revenue reporting and reconciliation, fare media testing
Innovation and Technology
Overall Project management, CAD/AVL system integrati...
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