fTO: AC Transit Board of Directors
FROM: Michael A. Hursh, General Manager/Chief Executive Officer
SUBJECT: Strategic Plan Update
BRIEFING ITEM
AGENDA PLANNING REQUEST: ?
RECOMMENDED ACTION(S):
Title
Consider receiving the Semi-annual Strategic Plan update and draft timeline for developing Strategic Plan 2025.
Staff Contact:
Ramakrishna Pochiraju, Executive Director of Planning & Engineering
Body
STRATEGIC IMPORTANCE:
The Strategic Plan is important to all strategic goals, initiatives, objectives, and metrics.
BUDGETARY/FISCAL IMPACT:
There is no specific fiscal impact associated with this briefing item.
BACKGROUND/RATIONALE:
The Strategic Plan is a policy document approved by the Board of Directors in April 2019 and amended in May 2022. The amended plan describes the District's "Revive & Thrive" future scenario, focusing on a business environment with a customer experience lens that allows the District to navigate changing conditions. The "Revive & Thrive" scenario brings to the forefront finance, service quality/customer experience, shared mobility/innovation, public and political support, and health and safety as a focus to guide the District toward reaching success in achieving its goals.
This staff report provides an update on the plan's performance that guides actions toward the current mission of the District: "We deliver safe, reliable, sustainable, and accessible transit service that responds to the needs of our customers and communities." Staff continues to collaborate and partner with the District's labor unions, industry associations, and other agencies to prioritize core business functions within the region that are aligned with the following strategic goals:
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* Safe and Secure Operations
* Convenient and Reliable Service
* Financial Stability and Resiliency
* High-Performance Workforce
* Strong Public and Policymaker Support
* Environmental Improvements
* Prioritize Diversity, Equity, Inclusion and Accessibility
...
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