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Report ID: 22-194a   
Type: Regular - Operations
Meeting Body: Board of Directors - Regular Meeting
Meeting Date: 6/22/2022 Final action: 6/22/2022
Recommended Action: Consider approving amendments to Board Policy 471- Cancellation of Scheduled Service Policy [Continued from the April 13, 2022 Board of Directors meeting].
Attachments: 1. STAFF REPORT, 2. Att.1. Ridership Trend (Jan 2019 - Mar 2022), 3. Att.2. Revised Board Policy 471, 4. Att.3. RED FOLDER Transbay by Platform Hours, 5. Att.4. RED FOLDER Transbay by Trips Operated, 6. Master Minute Order
TO: AC Transit Board of Directors
FROM: Michael A. Hursh, General Manager
SUBJECT: Board Policy 471 - Cancellation of Scheduled Service Policy

ACTION ITEM

RECOMMENDED ACTION(S):

Title
Consider approving amendments to Board Policy 471- Cancellation of Scheduled Service Policy [Continued from the April 13, 2022 Board of Directors meeting].
Body

STRATEGIC IMPORTANCE:

Goal - Safe and Secure Operations
Initiative - Service Quality

Board Policy 471 - Cancellation of Scheduled Service Policy, provides direction to staff regarding the prioritization of bus service when there are limited resources. This policy supports and is aligned with the following Strategic Plan Goals and Initiatives: Safe & Secure Operations, Convenient & Reliable Service, High Performing Workforce, and Service Quality.

BUDGETARY/FISCAL IMPACT:

There are no budgetary or fiscal impacts related to this report.

BACKGROUND/RATIONALE:

Board Policy 471 (BP 417) establishes guidelines regarding the cancellation of the District's service and how the District provides continuity of scheduled transportation service to customers during disruptions, such as situations and emergencies out of AC Transit's control, staffing shortages, accidents or equipment failures that impact operations.

At the April 13, 2022, Board of Directors Meeting, Director Walsh requested an update from staff on ridership data that would justify altering Board Policy 471.

Staff researched ridership trends from January 2019 through March 2022 on Transbay and Local service. Attachment 1, Ridership Trend (Jan 2019 to Mar 2022) page 1, Quarter 1 of FY2019, shows the baseline ridership and compares the percentage change in ridership each quarter to that baseline. For the most recent quarter January through March 2022, the report shows that Local routes are thirty-six percent lower (-36%) versus January through March 2019 pre-pandemic base-level ridership. Transbay, however, is recovering at a much slower pace, and s...

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