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Report ID: 22-142   
Type: Regular - Operations
Meeting Body: Board of Directors - Regular Meeting
Meeting Date: 6/8/2022 Final action: 6/8/2022
Recommended Action: Consider receiving a briefing on AC Transit's Data Governance Program.
Attachments: 1. STAFF REPORT, 2. Att.1. ACT Data Governance Board Update, 3. Master Minute Order
TO: AC Transit Board of Directors
FROM: Michael A. Hursh, General Manager
SUBJECT: Data Governance Program

BRIEFING ITEM

RECOMMENDED ACTION(S):

Title
Consider receiving a briefing on AC Transit's Data Governance Program.
Body

STRATEGIC IMPORTANCE:

Goal - Convenient and Reliable Service
Initiative - Service Quality

The Data Governance Program is essential to ensure that district data is reliable, usable, accessible, and secure. Effective data governance leads to better data analytics, decision-making, operations, and reliable service.

BUDGETARY/FISCAL IMPACT:

There is no fiscal impact in receiving this report.

BACKGROUND/RATIONALE:

The Board of Directors approved the District's Strategic Plan on April 10, 2019. In response, the Department of Innovation and Technology (IT) developed an IT Strategic Plan and Data Governance Program. The Data Governance Program is based on feedback from a survey of executives, stakeholders, and managers. It included a data governance plan, committee, data as service and enterprise business intelligence portal, and training to enable a data-driven culture within AC Transit, executives and decision-makers with reliable data and resources for developing future strategies and roadmap.

Introduction
Due to the growth of business and the adoption of emerging technologies at AC Transit, data has become a critical asset, creating new risks and opportunities in data accessibility, visibility, quality and security. To improve the transit experience and enable a data-driven culture within AC Transit, executives and decision-makers need reliable data and resources for developing future strategies and roadmap. This staff report summarizes the IT data strategy, data gap analysis recommendations from 2019, and data governance program overview, accomplishments, and roadmap.
IT Data Strategy
IT department has established IT Strategic Pillars - based on the District Strategic Plan; by studying ongoing market trends, collecting feedb...

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